Kodokan Help Center
Do you provide international delivery?
Yes, we provide international deliveries., Please select your country at checkout to see the available shipping methods and costs. Our shipping partners are experienced and reliable, and we aim to deliver your order to you as quickly as possible. Please note that international deliveries may be subject to customs charges and import taxes, which are the responsibility of the customer.
How do I track my order?
To track your order, simply log in to your account on our website and check your order history. You can also track your order using the tracking number provided in the shipping confirmation email. If you have any questions or concerns about your order, please do not hesitate to contact our customer service team.
How do I return an item?
If you need to return an item, please contact our customer service team to initiate the return process. We accept returns for items that are unused and in their original packaging within 30 days of purchase. Please note that shipping fees for returns are the responsibility of the customer, unless the item was defective or damaged upon arrival.
Welcome to Kodokan Sport, a premier sports apparel brand that specializes in high-quality products for athletes and fitness enthusiasts. Our team is dedicated to providing exceptional customer service and top-notch products that meet the needs of our customers. We take pride in our commitment to quality and strive to offer the best possible shopping experience for all our customers. Our story began with a passion for martial arts and fitness, and a desire to provide athletes with the best possible apparel to support their goals. We stand out from our competitors by offering unique, stylish designs that are both functional and comfortable. At Kodokan Sport, we are more than just a sports apparel brand - we are a community of athletes who share a common goal of pushing ourselves to be our best.
How can I contact your couriers?
Our shipping partners handle all delivery inquiries. If you need to contact them regarding your delivery, please refer to the tracking information provided in your shipping confirmation email for their contact information.
What is your return policy?
Our return policy allows for returns of unused and unopened items within 30 days of purchase. Please contact our customer service team to initiate the return process. Please note that items that have been used or opened are not eligible for return. Shipping fees for returns are the responsibility of the customer, unless the item was defective or damaged upon arrival.
What are your delivery options?
We offer a variety of delivery options to suit your needs. Standard delivery usually takes 3-5 business days within the UK, while international delivery can take up to 10 business days. We also offer express delivery for those who need their items urgently. Please refer to our delivery information page for more details on our delivery options and fees.
How can I contact Kodokan Sport?
You can email us at firstname.lastname@example.org where our customer service team will be happy to help you with whatever you need!
Do you ship worldwide?
Where do you ship from?
We ship from the United Kingdom.
Can I change or cancel my order?
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
When will my order be processed?
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Due to high demand, orders may take between 2-4 weeks to arrive.
What if I don't receive my order?
If you don't receive your order within 30 days after shipping, you are eligible for a full refund.
Will I be charged with customs and taxes?
The prices displayed by default on our site are tax-free in GBP,, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
How do I return an item?
Please contact us at email@example.com
What if the item(s) I received are defective/incorrect/damaged?
Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
When will I receive my refund?
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.